Legal Notice

• GENERAL INFORMATION

  We would like to welcome you to our on-line shop (shop.joinclothes.gr) through which the products of the company under the title of JOIN CLOTHES, located in Metamorphosis, Athens, Greece are available for purchase.
  
  T:(+30) 210.28.42.127, (+30) 210.28.41.835
  F: (+30) 210.28.41.511
  
  Head of Customer Support Department: Konstantinou Dimitrios
  
  Installation, presentation, sale, transfer-storage, delivery and possible return of our products which are being installed in the present website as well as the protection of your personal data and the security of your transactions are being held by the present terms of use, which we bid that you read before your roaming in shop.joinclothes.gr and the emption of your transactions. Your roaming in shop.joinclothes.gr as well as the emption of any transaction or contact with our company means the unconditional acceptance of the present terms of use by you. In case of disagreement or reservation from your part or the total of present terms you can send the relevant e-mail to the following address: sales@joinclothes.gr
  
  Our company retains the right to modify/renew/update anything without former notification of the user/customer/visitor/member of shop.joinclothes.gr (wholly or discretionary):

  • part or total of the current terms of use,
  • part or total of the content of shop.joinclothes.gr,
  • part or total of the outer appearance(interface), structure or composition (configuration) of shop.joinclothes.gr as well as it’s technical specifications.

  The company also retains to whenever, inexcusably and without former notification of the user/customer/visitor/member of shop.joinclothes.gr to cancel, revoke or end the operation of shop.joinclothes.gr. The user/customer/visitor/member of shop.joinclothes.gr recognizes and accepts unconditionally, all of the above solely by roaming in or/and use of the services of shop.joinclothes.gr.

• SERVICE DESCRIPTIONS

  shop.joinclothes.gr online-shop installs, promotes and resells the products of various suppliers with which our company associates in terms of non-exclusive or/and exclusive representations. Our company retains the right to freely choose the products it installs in shop.joinclothes.gr and modify renew and/or remove them whenever and without former notification. The same stands for its invoice policy, possible offers and discounts which it can freely choose as well as modify, renew and/or remove without former warning.

• RECEIVING A REQUEST TO ORDER AND COMPLETION OF ORDERS

  shop.joinclothes.gr is an online store that sells products imported by our company as well as products of different manufacturers of foreign Labels. Therefore despite the fact that we take every possible measure to ensure the availability of our products as that appears on shop.joinclothes.gr there is a possibility that one of the products installed on shop.joinclothes.gr is not available in or will not be available within the delivery time mentioned on shop.joinclothes.gr, for reasons that have to do with our production department (lack of raw materials) .For that with your full notification and best possible protection from unpredictable events in mind orders are being completed as follows:
  
  SENDING AN ORDER REQUEST - You may roam in our online-shop, choose freely through shop.joinclothes.gr the products you like and put them in your shopping cart. After that, following the steps indicated to you to you each time you will have to proceed to sending your request for order to our company. For your best and concrete service and the convenience of your future purchases you will have to sign up as a user of shop.joinclothes.gr during your first purchase filling out all of your personal information requested in the corresponding registry form. Following that, each and every time after the completion of your purchases, you fill out all of your personal data requested in the order form. The total of your personal information sent to our company fall into the strict policy of personal information protection and are being collected and processed with outmost safety and diligence and only after your explicit consent which is being provided through the as above form. At any case each time you sent a request to order in our company you will first have to have accepted the terms of use that hold our in between transaction to their full extent.
  On sending your order request to our company an automated message appears that includes all the information of the order request that will be received by to our company and is sent to you on the e-mail address you have declared to us. Your requests are being received by us with the precaution of checking the availability of the products included in the order request (which takes place after the start of the processing stage that follows). In the stage of receiving your request and automatic projection of your order’s request content the processing of your request by our company has not yet started.
  
  PROCESSING AN ORDER REQUEST - As long as your request has been sent before 12:00pm on working days (Mondays to Fridays) then you will directly receive a mail on the e-mail you gave us saying that your request is on the processing stage by our company. Otherwise the corresponding e-mail will be sent to you within the next working day. During the processing of your request the availability of the total products included in your order is being checked
  
  

  • In case there is availability of all your products in our company within the delivery time mentioned on our online-shop you will receive a mail in your e-mail address confirming your order and containing all of its information. Shipment of the products will take place according to our company’s time schedule by our courier service
  • In case one/some of the products put in your order in not available or/and a product will be available after the delivery time posted on our on-line shop, then you will be contacted by phone, in the numbers you have stated, by someone from our company’s customer service department so as to arrange with you the possible modification, correction, cancelation of your order request. Since contact with you cannot be established in that manner, a mail will be sent to your e-mail address in order for you to contact us. If neither means of communication are possible (for whatever reason) within 10 days of your request order, your order will be automatically cancelled and you will have to send a new request to us. At any case after contacting you a confirmative mail of your (new) order will be sent to your e-mail address with all the (new) information it contains. Shipment of the products will take place according to our company’s time schedule by our courier service.
• METHODS OF PAYMENT

  With your best and fullest convenience in mind, our company has an option regarding the means of payment of your products of interest, which, as is hereafter analyzed, is connected, among others to the processing time of your order or/and your products shipment time to you. After you decide which payment method suits you best you choose the corresponding means of payment in the appropriate part of the order request form and input your necessary data if needed. Collection and processing of the payment data you send to us fall into the strict policy of personal information protection our company holds and are being collected and processed with outmost safety and diligence and only after your consent provided by sending us your order request. Especially for orders by credit card, in accordance with the cooperating financial organizations, all the necessary measures are taken to ensure the best possible protection in your electronic transactions and ensure your payment.
  
  The payment methods specifically are the following:

  • CASH ON DELIVERY
  • BANK WIRE
  • PAYPAL
  • WINBANK (€)
• PRODUCT DELIVERY/SHIPMENT COSTS

  A. On confirmation of your order you will also be notified of the delivery time needed for your products according to the area you have chosen the products to be delivered to.
  
  B. At any rate your order will be sent to you by our company or by an associating courier company during working hours and days (Monday to Friday, 9:00 to 19:00).
  
  Based on our associating courier company’s shipping schedule deliveries are as follows: Within Attica within 24 hours after being sent to the courier, in state capitals within 24 hours after being sent to the courier (with the exception of islands). In the remaining areas within 48 hours after being sent to the courier with the exception of detached areas that require 72 hours. Our company and associates take all the necessary measures for the on-time shipment of your ordered products to you according to the above schedule. It however bears no responsibility for possible delays due to force majeure or events beyond its control. Namely it’s not responsible for delays in delivery due to customs house delay, in-between loading – discharge facilities, transport strikes or any form of strike that affect the product delivery to our company’s warehouses by our suppliers. In case of possible delays our company will make all possible efforts to contact you in the given means so as to notify you accordingly and arrange for the new delivery or the delivery of another product. Despite taking all necessary precautions to keep you informed of possible non-availability of a product however an unexpected shortage or non-availability of the product may by our suppliers may occur (even after confirming your order). In that case our company will make the every possible effort to contact you in the given means so as to accordingly notify you and make the necessary arrangements for the new delivery or delivery of another product or cancelling the order without added cost for both parties and interest-free return of any money possibly paid in due time

• BACK-OUT RIGHT

  You have the right to return the product you received within 14 calendar days from the day you received it without any added cost minus the shipment cost (courier, transport, post e.t.c.) which happens on your responsibility. To use your right you may fill a back out form and send us your request as well as contact us by phone on +(30) 210.28.41.835, +(30) 210 28 42 127 so as to be informed of the RMA number that has to go with the product you will return. It is hereby clarified though that by practicing the as above right (sending the request and product) will have to take place at latest within the as above days (shipping day proof : courier voucher or postal stamp or in every other case the product delivery date to our warehouse). Necessary conditions for practicing the back out are: Our Company’s tag must not have been removed, not to have removed any possible tags or labels the products have. Also, all products must be returned in their original condition, without any damage, without any defect (with the precaution of returning a defective product), to their full extent and in their original case.

• RETURN OR/AND REPLACEMENT POLICY

  Our company takes every possible measure to ensure that all products (regardless of type) are specially and carefully encased so that they will reach you without any damage. At extremely rare cases, however, there lies the danger that one of these products gets damaged while transported to you. Also at extremely rare cases you may receive a defective product. Therefore and regardless of your as above right to back-out which is not being impinged, we ask that you check your products upon delivery. In case you collect the product without expressing any specific reservation that means that you have unconditionally received the product from our company. In case, however, than within collecting time you realize that there is damage or/and defects on the product you may return it to the transported that gave it to you without added cost. Next you may inform us by contacting us at sales@joinclothes.gr letting us know if you would like a new one to be shipped or if you would like to cancel the order (therefore having the money possibly paid returned, interest-free. In case you want a new product to be sent to you we will immediately send you an e-mail verifying your new order.
  About refund of money, bank fees of beneficiary, paid only by beneficiary.

• ORDER CANCELLING OPTION

  It’s possible to cancel your products in the following cases

  • before shipment/collection of the product - Cancelling is possible by sending an e-mail on support@joinclothes.gr or calling us on +(30) 210.28.41.835, +(30) 210 28 42 127.
  • After receiving the product - You may practice your back-out right within 14 calendar days.
• WEBSITE USE/FUNCTION & CONTENT

  USE/FUNCTIONS - Both sides (company and consumer) are bound to the right and based on good faith and transactional morals use and function of the website. For you to have a right and complete access to shop.joinclothes.gr, Java-script and cookies must be enabled on your browser. In order for you to use shop.joinclothes.gr you must have either an Internet Explorer version 6 and above or a version of Mozilla Firefox 3.5 and above or some other similar web browser version. Using the latest browser versions is also recommended along with Adobe Flash Player for extra graphic support. The user/client/visitor/member of shop.joinclothes.gr recognizes and accepts that to use some of shop.joinclothes.gr services he/she may have to download certain upgrade programs. Our company takes all necessary measures to ensure the continuous and unfailing function of shop.joinclothes.gr, retains however the exclusive right, and the consumer accepts that, to permanently or temporarily interrupt the function of shop.joinclothes.gr with or without informing the users/members and visitors of shop.joinclothes.gr. At every case the user/ consumer/member/client undertakes the responsibility and accepts that they will not use shop.joinclothes.gr to send, publish, mail or transfer in other ways any content that may be illegal, harmful, threatening, offensive ,disturbing, slanderous, defamatory, vulgar, indecent, libelous, violates one’s privacy, shows empathy, expresses racial, national or other discriminations, can harm minors in any way, is not entitled to be propagated according to legislative or conventional or administrative relationships (like interior information, ownership and confidential information that have been acquired or revealed as part of working relationships, or that are being covered in confidential agreements),violates any patent, trademark, trade secret, copyright or other proprietorship claims by third parties, contains software viruses or any other codes, files or programs, designed in order to seize, cause harm, destroy or decommission the function of any software or hardware. volitional or not breaking of standing Greek or community legislation and it’s arrangements, can disturb third parties by any means and any Content used to collect or store personal data of other users.
  
  CONTENT - The Company takes all necessary care to properly publish-show all the information regarding the products promoted through shop.joinclothes.gr. Our company is nonetheless not responsible for possible mistakes happening while operating the site on the written and appearing information (evidentially marked price, availability, picture, product etc.) that may come evidentially because of technical flub-mistake, typing or/and “human” errors or/and mistaken information provided by the suppliers and or even due to negligence. If you come across any mistake before or/and after the completion of your order, we ask that you send us a relevant mail on our e-mail address sales@joinclothes.gr or/and contact us by phone on +(30) 210.28.41.835, +(30) 210 28 42 127 or/and by fax on(+30) 210.28.41.511. At any case, though, should you come across a mistake we ask that you will not proceed to complete your order until you contact our company to resolve the specific issue. Our products retail prices are defined primarily by our suppliers. However, our company follows a free invoice policy based on its market strategy, always according to statutory legislation, especially to the arrangements regarding competition protection (fair or not). It therefore is possible to note difference between the prices of products found on shop.joinclothes.gr and similar products found on other sale spots, given the fact that our company often makes special offers of products or other promotional actions whenever considered as necessary. Also the company reserves the right, and the user/consumer/visitor/member accepts that, to modify marked prices, and change or/and withdraw special offers whenever with or without former notification towards users/consumers/visitors/members of shop.joinclothes.gr.

• COPYRIGHT

  The entirety of shop.joinclothes.gr content (except for those that belong to third parties ex. Copyrights of third parties, associates, organizations etc.) that is evidentially and not restrictively texts, pictures, designs, market and financial evidence, programs, files of all nature, trademarks/logos, layout of shop.joinclothes.gr etc. is an object of the company’s copyright and is protected by the relevant arrangements of Greek Law, European and applied international agreements, regarding copyright .Under no circumstances must their appearance and installment on shop.joinclothes.gr be interpreted as transfer or/and concession of permission or/and right of use. Therefore ,based on the above, it is strictly prohibited to fully or partially copy, distribute, transfer, alter, store, reproduce, republish, modify and perform all similar activities on the above, without the possible clear beforehand written consent of the company. Otherwise, the above actions may offend the company’s copyrights/industrial ownership rights. Our company reserves the right to claim all positive and consequential damage caused to it according to the arrangements of the legislation in force. The user/consumer/visitor/member of shop.joinclothes.gr accepts and recognizes that the company is entitled to financially exploit (whether by itself or by others) the entirety of the evidence appearing on shop.joinclothes.gr and to modify these evidence whenever it wishes with or without former notification of the users/consumers/visitors/members of shop.joinclothes.gr.

• PERSONAL DATA

  CORRECT RECORDING OF YOUR PERSONAL DATA - Because your personal data and contact information you provide shop.joinclothes.gr with are extremely important to executing the in between us transaction since, as you know, these, among others, are our company’s only means of communication with you for fulfilling its obligations with you as well as the orders, you will have to make sure that the data you have given us are absolutely correct. Our company takes every possible care so that it will receive by your correct data therefore, asking you at the end of filling in your data to check them and thereafter send them to us with your clear consent. Because of that our company bears no responsibility in case one of its conventional or legal obligations are not fulfilled correctly and/or on time due to your sending inaccurate personal data. Moreover, every notification happening on your given e-mail (ex. product unavailability) will be considered valid even if it does not reach you due to mistake in the by you provided data. The same goes for the contact and product shipment address as well as the phone number(s). In every case you have to renew your personal information every time a change might occur.
  
  REGISTERD USERS - With your best service and the convenience of your future purchases in mind you will have to sign up as users of shop.joinclothes.gr .during your first order request towards our company. The data filled in by you in the special form at shop.joinclothes.gr remain in our company’s system. Therefore during your first order request towards our company you will be asked to create a user profile (First-Sure name, gender and date of birth) with the use of your very own security codes (username & password) therefore creating your own page (registered user page) in which your market history is being recorded, you may monitor your new order’s request stage, which shipment stage your ordered product is in etc. During your signing in as a registered user the company is entitled to and you accepted a session cookies system to be installed in your system exclusively and solely in order to identify you and your transactions and to create your own history as a client which appears on your page and is visible only to you. The as above session cookies are solely intended to serve your profile and transaction better management so that you will not have to fill in your data from scratch every time you visit shop.joinclothes.gr. Session cookies are automatically deleted as soon as you log out.
  
  PERSONAL DATA PROTECTION POLICY - Protecting your personal data is a very serious matter to our company and is dealt as maximum priority. Your personal data are exclusively collected by our company and only while dealing with shop.joinclothes.gr and contacting us in order to complete your orders, invoice you, facilitate your orders transport, all in all prepare your order, process your request as well as to send us notifying texts about our products services. All of your personal data collected through the special form of shop.joinclothes.gr are the absolutely needed to perform the Above services by our side, and abide under the condition of your full and unconditional consent/agreement which is being provided by your sending your personal data to us. It goes without saying that you are in position to access your data at all times as well as to request their deletion as well as your deletion from active users. You are also entitled at all times to practice all your rights based on articles 11-13 of law 2472/1997. At any case however your data are kept by our company only while you are a registered user of shop.joinclothes.gr or/and while transactions with you are taking place and are being erased when you log out as a user or /and our transaction with you is complete. Also during your session at shop.joinclothes.gr it is possible for session cookies to be installed in your P.C. in order to be possible to register the products put in your shopping tray even before you sign up as a registered user in order to send an order request. Your personal data are not announced to any third party and are managed entirely by our company.
  
  Unique exceptions are:

  • the data regarding payment by means of credit card, processed by our trusted associates – bank houses that follow all advisable security measures to safeguard your data.
  • Data absolutely necessary to carry out your order (transfer, store etc.) by our associating companies. However, the entirety of your personal data protected and handled according to the terms and rules of Greek Law and especially law 2472/1997, with our company adhering to all rules stated in the relevant legislation. According to the above legislation, the data kept by our company are allowed to be made public to third parties, the authorities, district attorneys or other administrative departments only according to the statutory rules and arrangements of the ongoing regulatory system. Furthermore, the entirety of your data, information and transactions are held by the principles of communication (electronic or not) and trade confidentiality and all advisable measures are being taken to protect and ensure their confidentiality while forwarding or/ and carrying out the transactions. The user/consumer /visitor/member of shop.joinclothes.gr must also ensure the confidentiality of his data and not proceed to revelations towards others (even due to negligence) or surrender use of his data to third parties. Changing user password on regular basis is also advised. The company reserves itself towards any possible damage from culpable violation of the above obligations of users/consumers/visitors members of shop.joinclothes.gr. Finally to complete the process of ordering you accept the sending of automatic or personified mail, both directly in your P.C. and personally in the email you have brought to our attention as well as possible phone contact in the numbers you have brought to our attention by employer-s of our company.
• DATA AND TRANSACTION SECURITY

  Our company recognizes the matter of protecting your personal data and information as one of prime importance and therefore takes all necessary measures to ensure them. The website protects its members from possible interception by encrypting all data. We work with Verisign Company, which encrypts all data in 128-bit format for safety. Our client’s data are not made public to others and during your roaming on our website remains encrypted and therefore invisible to third non-authorized parties. Encrypting applies to all stages and all processes of transaction and personal data sending to and from shop.joinclothes.gr as indicatively on your shopping cart, wish list, your registered user profile page, registration form, order form, during data transfer to and from the company etc. Also during the process of credit card payment the credit card’s information are being protected by 128-bit encrypting method. Information remains encrypted and is not made public to any third parties.
  
  The codes used for your identification are:

  • your access code (e-mail or username) and
  • your personal secret security code (password), which every time you input them grant you access with outmost safety to your personal data.

  You may alter the above codes whenever and as often you would wish. The only one having access to these data is you through the above codes and is solely responsible to preserve their privacy and secrete them from third parties. In case of loss or leak you have to contact us directly otherwise our company is not responsible for the use of your password by unauthorized third parties. We recommend, for safety reasons, that you alter the above codes on regular basis and avoid the use of the same or easily identifiable codes using if possible not only numbers and characters but also symbols to create your codes.

• RESPONSIBILITY LIMITATIONS

  The user/consumer/visitor/member of shop.joinclothes.gr fully and unarguably accepts the company’s exclusive right to terminate the use of access code(s) to shop.joinclothes.gr services every time it thinks (the company) that the present conditions are being violated by him/her (user/consumer/visitor/member). It also is within her power to terminate, modify, and suspend function of shop.joinclothes.gr wholly or partially, permanently or temporarily at any given time with or without former notification of the user/consumer/visitor/member of shop.joinclothes.gr. The company and associates make every possible effort, during technical control taking place on regular intervals, so that the services, content, and transactions of shop.joinclothes.gr proceed smoothly and continuously and that the high security level remains. It bears no responsibility, however, in the case that for whatever reason negligence included, function of shop.joinclothes.gr is interrupted or it becomes or/and impossible to access it or/if, regardless of all security measures taken, viruses or other malware are found and transferred to the user/visitor workstation, or if third unauthorized parties somehow interfere with the site’s content and function making it’s use difficult or causing problem’s to it’s correct function or intercept information regarding personal data of clients and registered users of shop.joinclothes.gr. Moreover, the company bears no responsibility towards the consumers communication with third parties advertised on shop.joinclothes.gr, while not being responsible for any matter coming out of issuing a possible transaction between the user/member and the advertised third party. Moreover, our company under no condition bears responsibility for possible demands of legal, civil or penal nature or for possible damage (positive, special or consequential which indicatively not restrictively, correlatively or cumulatively consists in loss of profit, data, escaping profit, financial information etc) from users/consumers/visitors/members of shop.joinclothes.gr or third parties due to the function or not or/and use of shop.joinclothes.gr or/and inability to provide services or/and information distributed by our company through shop.joinclothes.gr or/and possible not permissible intervention of third parties in products or/and services or/and information distributed through it or/and creatable security breaches. At any case though, and if one of the above evidently comes due to our company’s guile the company is responsible for covering possible damage to the person in question that comes and is directly to the above and the company’s guile. Likewise stand all responsibility restrictions mentioned on the present terms of use which the user/consumer/visitor/member of shop.joinclothes.gr wholly recognizes and accepts as valid and conceding towards the good faith and transactional morals.

• LINKS TO OTHER SITES

  shop.joinclothes.gr may contain references to on-line sites, for the content and services of which the company bears no responsibility or guarantees their constant and safe accessibility. Therefore for any problem arising while visiting /using the on-line sites in questions the user/visitor is to directly contact the corresponding websites, which bear exclusive responsibility for restoring the ensued problem. The company is under no circumstances to be considered to accept or adopt the content of the websites and the pages to which it refers or anything connected to these for any reason. For any problem occurring while visiting those websites solely responsible is the corresponding moderator/owner of the site.

• REMAINING TERMS
  • BENEFIT - APPLIED LAW - For every possible difference that may come up regarding site use and function, should a consent arrangement not be made, Athens courts are responsible. For any difference regarding interpretation and application of present terms and conditions as well as any matter regarding the use of shop.joinclothes.gr, Greek legislation is applicable.
  • TERM INVALIDITY - Should any of the aforementioned terms be or becomes invalid, the present Arrangement terms are not affected.
  • TERMS OF USE MODIFICATION - Present terms may be modified by the company with or without former notification. Every possible modification is valid when published on shop.joinclothes.gr.
  • HEADLINES - Headlines used on present terms of use are meant to convenience reference to its terms and are not intended to serve as aid in interpreting the terms of this Arrangement.
  • RIGHT PRACTICE DELAY - ossible delay in practicing by one of the members (company and consumer) part or whole of rights issued by the present terms brings no divestiture or resignation of the right in question which is possible to be practiced whenever at later state and at according to the user’s rational discretion.
  • ACCEPTING TERMS - The user/consumer/visitor/member of shop.joinclothes.gr states that he/she has read the present terms which he/she wholly accepts and recognizes that they co-act the entirety of services offered by shop.joinclothes.gr throughout his/her roaming on/transaction with shop.joinclothes.gr